Delivery

How do I reschedule a box to a different delivery site and/or delivery day?
In your membership account, click on the delivery date that you would like to reschedule on your delivery calendar (this will be any date highlighted in gre...
Wed, 26 Jul, 2023 at 3:35 PM
Can I Cancel An Individual Box/Date?
No, as outlined in our shareholder agreement, the farm does not cancel and give refunds for individual deliveries since the farm has already invested in gro...
Thu, 15 Jun, 2023 at 1:07 PM
What if I forget to pick up my box?
The farm can only guarantee your box will be available during your site’s stated pickup hours. If you do not pick up during the stated hours, the farm will ...
Fri, 3 Mar, 2023 at 11:30 AM
What if my box is missing from my delivery site?
Missing boxes do happen occasionally, for a variety of reasons. If you arrive at your site one day to find that your box is not there, first, make sure you ...
Thu, 18 May, 2023 at 8:44 AM
What if I receive a substandard item?
If you receive an item that you think is unacceptable due to spoilage or other damage, please fill out this form: Report an Issue  Once your report is r...
Thu, 18 May, 2023 at 8:41 AM
What if a customized item is missing from my box?
Unfortunately, packing errors can occur throughout the season.  Please fill out this form is an item if missing from your box: Report an Issue Form ...
Thu, 15 Jun, 2023 at 4:24 PM