Unfortunately, packing errors can occur throughout the season.
Please fill out this form is an item if missing from your box: Report an Issue Form
When this occurs, you are entitled to a veggie credit so that you can select a replacement vegetable as part of a future share.
For more on veggie credits, you can review this article: How do I use my veggie credits?
Once applied to your account, a balance will appear in your account under "veggies credits."
The credits will automatically be applied when your box goes over the $45 minimum. The system will automatically prompt you to make sure you want to exceed the $45. Once you click yes, the system will apply the cash in your veggie credits to the surcharge.
You can also view the veggie credit summary by clicking on "veggie credit" in your CSAware account.