If you receive an item that you think is unacceptable due to spoilage or other damage, please fill out this form: Report an Issue
Once your report is reviewed and deemed appropriate, the farm will add a veggie credit of equal value to your CSAware account so you can select a replacement item as part of a future share. For more on veggie credits, you can review this article: How do I use my veggie credits?
We request you send an email regarding a substandard item within two days of your delivery.
Additionally, we ask that you take responsibility for storing your vegetables and fruit in the appropriate manner that will keep them from spoiling quickly. Please do not email the farm with a spoilage complaint if the spoilage is due to improper storage as outlined in our shareholder agreement.